House Cleaning FAQ in Long Branch, NJ
Have questions about our house cleaning services in Long Branch, NJ? Find answers below about booking, pricing, guarantees, and more.
How do I book a cleaning service?
You can fill out our form on the website or call us at (908) 342-3543, and one of our sales team members will contact you to schedule your appointment.
What areas do you serve?
We serve all of Monmouth County, NJ, and some cities in Ocean County, such as Jackson.
Do I need a Deep Clean?
We highly recommend a Deep Clean for first-time customers or customers who haven’t had a professional cleaning in the last few months. You can find more information about our Deep Clean on our Services page.
Do I need to be home during the cleaning?
No, you do not need to be home. It’s completely your choice whether you would like to be home during your appointment. If you prefer, you can simply leave a key, and we’ll take care of everything.
How does your satisfaction guarantee work?
We stand behind our service. If for any reason you are not 100% satisfied, please contact us within 24 hours so we can re-evaluate.
We will do everything we can to meet your expectations. If we agree that a re-clean is needed, please give us at least 72 hours’ notice to schedule it.
What is your cancellation policy?
Our company requires cancellations to be made at least 48 hours in advance to accommodate unforeseen circumstances. Failure to notify us may result in cancellation fees.
The fee is 30% of your cleaning value for the first cancellation, 50% for the second, and 100% for subsequent cancellations.
Are your cleaning technicians trained?
Yes. Our cleaning technicians are professionally trained in cleaning techniques, chemicals, and equipment, and all team members are background-checked.
Do you bring your own cleaning supplies and equipment?
We’re flexible in how we work. Our preference is to use your cleaning supplies along with our professional equipment, giving you the freedom to choose the brands you prefer. However, we can also provide professional-grade cleaning supplies upon request.
We typically use our own vacuums and mops for the best results. If you prefer that we use your equipment, just let us know in advance so we can make sure everything is prepared for a high-quality, consistent clean.
When will I be charged?
When you book online or by phone, we require a security deposit via Zelle or credit card. If you sign up for recurring service, you will automatically receive an invoice after each completed cleaning.
What are your payment options?
We accept cash, Zelle, credit card, and check.
Is Stunning Cleaning Services fully insured?
Yes. We carry liability insurance and bond coverage.
How do you handle special cleaning requests or customizations?
We do our best to accommodate special requests and customized cleaning needs whenever possible, while maintaining the same quality standards.
Providing House Cleaning Services in Long Branch, NJ and Surrounding Communities
- Atlantic Highlands, NJ
- Colts Neck, NJ
- Eatontown, NJ
- Fair Haven, NJ
- Freehold, NJ
- Holmdel, NJ
- Little Silver, NJ
- Long Branch, NJ
- Manalapan Township, NJ
- Middletown Township, NJ
- Monmouth County, NJ
- Neptune Township, NJ
- Oakhurst, NJ
- Ocean Township, NJ
- Oceanport, NJ
- Rumson, NJ
- Tinton Falls, NJ
- Union Beach, NJ
- Wall Township, NJ
- West Long Branch, NJ